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Constance Forge Privacy Policy

1. Introduction

Welcome to Constance Forge.
Your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us online.

By using our site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

2.1 Personal Information

Provided directly by you when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us
    Examples include:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment/billing details (processed securely via third parties)

2.2 Automatically Collected Information

When you browse our site, our systems may collect:

  • IP address

  • Device type and browser

  • Pages visited and time spent

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Improve website experience and product offerings

  • Send marketing emails (only if you have opted in)

  • Prevent fraud and secure transactions

We do not sell your personal data.

4. Cookies & Tracking

Our website uses cookies to:

  • Enable core site functionality (shopping cart, checkout)

  • Remember your preferences

  • Understand site traffic and usage

You can disable cookies through your browser settings, but some features may not work properly.

5. Sharing of Information

We may share information with trusted third parties only when necessary:

  • Payment processors

  • Delivery and courier companies

  • Platform and analytics service providers

These partners only receive information required to perform their services. They are not allowed to use your data for their own purposes.

We will never sell or rent your information to any third party.

6. Payment & Security

Payments are processed through secure third-party providers.
We do not store your full payment or card details on our servers.
We use reasonable technical and organisational measures to safeguard your data.

7. Your Rights

You have the right to:

  • View the personal information we hold about you

  • Request corrections or updates

  • Ask us to delete your information

  • Opt out of marketing at any time

To exercise your rights, email us at: [Insert Contact Email]

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Maintain customer records

  • Comply with legal obligations

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
Please review their policies before sharing your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Revised versions will be posted on this page with an updated date.

11. Contact Us

If you have questions about this policy or how we handle your information, please contact us:

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